Shipping Policy

Last updated: October 9, 2026

At Prunewell, we ship to the United States and internationally.

Processing time

Orders are typically processed within 1–2 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking as soon as your order ships.

Shipping costs & delivery

Standard tracked shipping is free on every order. US orders typically arrive 5–9 business days after processing. International delivery times vary by destination.

Order issues

If your order arrives damaged or goes missing in transit, contact us at solsticenow.shop@gmail.com and we will make it right with a replacement or refund.

Contact

Prunewell · Schweriner Straße 98, 90425 Nürnberg, DE · solsticenow.shop@gmail.com